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One of the World’s Largest Specialty Retailer: Our client is a global specialty retailer offering apparel, accessories, and personal care products for men, women, children, and babies, with more than 2,700 stores and operating some of the most recognized apparel brands in the world. HARKEN DATA has implemented multiple projects for the client. Highlighted below is a summary of the BI Roadmap and Tool Rationalization project.
As companies mature, a natural proliferation of business intelligence tools and related investments can occur over time, making it difficult to determine if the current state of BI technologies matches the current and future objectives of both the business and IT. Conducting a rationalization study can provide the insights and industry direction that cannot always be realized through internal mechanisms. Our client chose HARKEN DATA to assess their current state of BI, match it to their objectives, and provide a window into strategic decisions that proved to have short-term and long-term impacts.
Specific objectives for the strategic engagement included:
HARKEN DATA employed a multi-step process to accomplish the objectives of the strategic engagement.
The engagement deliverables included an extensive strategic document with detailed analysis of the current state, investments, degree of leverage/effectiveness, and gap analyses in relation to business and IT objectives. Within these deliverables, a tool assessment matrix was provided that quantified critical data points. An executive level presentation was a key deliverable as well, summarizing the findings for the business sponsor and stakeholders.
This strategic engagement brought several critical insights to the customer in regards to the following:
Utilizing the strategic information provided, the customer made several course corrections in their planning for the following year. In addition, the IT leadership at the client leveraged the HARKEN DATA content to assist with influencing the business areas and creating strong sponsorship opportunities that became funded in the following months. In addition, the recommendations helped drive the restart of the data governance function at the client.